SharePoint Sense >> Our Services >> Support
24/7 Support
SharePoint Sense provides a level of support unsurpassed by any other SharePoint company. Our friendly support engineers have experience and excellent communication skills. We will fix any problem however big or small. We provide 4 different types of support, Onsite, phone, over the web site and proactive support.
Onsite: Our onsite support engineers are both experienced and certified to provide swift solutions to any problems with your SharePoint farm. All support issues are scheduled to provide best time and least impact on your business. We provide a service level agreement for each onsite support incident.
Phone: Our phone lines are open for any problems big or small 24/7. You will be directed to a consultant that specializes in the area you need support on.
Over the Web: We have an online service where you can chat with one of our consultants to provide quick response to any queries you may have.
Proactive: We provide scheduled proactive support where our consultants will monitor your SharePoint farm and servers for any problems that may arise and notify you before they become and issue.
Onsite: Our onsite support engineers are both experienced and certified to provide swift solutions to any problems with your SharePoint farm. All support issues are scheduled to provide best time and least impact on your business. We provide a service level agreement for each onsite support incident.
Phone: Our phone lines are open for any problems big or small 24/7. You will be directed to a consultant that specializes in the area you need support on.
Over the Web: We have an online service where you can chat with one of our consultants to provide quick response to any queries you may have.
Proactive: We provide scheduled proactive support where our consultants will monitor your SharePoint farm and servers for any problems that may arise and notify you before they become and issue.
Our Mission
Our mission is to harness the true power of Microsoft SharePoint and related technologies customised to your organisational requirements.
We make Sense of SharePoint for your organisation. To achieve this we continually develop our team and establish lasting relationships with our customers.
We make Sense of SharePoint for your organisation. To achieve this we continually develop our team and establish lasting relationships with our customers.